Caregiver Navigator (Part-Time)

 

Family Caregiver Navigator (Part-Time)

(printable version)

INTRODUCTION
This position is located at the J-Sei office, 1285 66th Street, Emeryville, CA. This position requires a self-motivated person to work independently under general supervision and within a team to provide family caregiver navigator services to assist older adults and their families who are primarily Japanese/Asian Americans. Bilingual in Japanese is highly desirable. The ideal candidate will have experience working with family caregivers or direct experience as a caregiver and must be compassionate, patient, professional and able to handle complicated situations. This individual will also coordinate and hold caregiver education presentations. A collaborative approach with colleagues and thoroughness to further the agency’s mission are required.

RESPONSIBILITIES
• Hold intake and conversations with family caregivers via phone, zoom or in-person at J-Sei offices.
• Collect pertinent information from the caregiver and perform assessment of needs.
• Provide information, referrals and connection to needed services and supports.
• Actively problem solve with the caregiver and provide guidance around caregiving activities.
• If time allows, provide follow-up with client in a confidential manner.
• Maintain client registration and intake records in accordance with agency policy and funding requirements.
• Write clear and concise progress notes in a timely manner.
• Keep abreast on older adult and caregiver health care trends, needs and resources.
• Track and identify topics of interest for family caregiver education presentations.
• Select topics and arrange educational presentations with outside speakers.
• Assist in outreach efforts to attract attendees for caregiver education presentations.
• Participate in staff meetings, and community meetings, as appropriate.
• Perform other related duties as required.

SKILLS REQUIRED
• Establish rapport and trust with clients and their families.
• Assess and analyze situations and conditions.
• Share support, referrals, resources and guidance in a patient and client-driven manner.
• Take into account and respect client preferences.
• Appropriately manage time and responsibilities.
• Establish and maintain the confidence and cooperation of persons contacted in the course of work.
• Have excellent writing skills.
• Have excellent verbal communication skills.
• Have good knowledge of Bay Area social services and older adult services.

REPORTING RELATIONSHIP

The Director of Services provides overall supervision of the position. Evaluations are conducted by the Director of Services.

QUALIFICATIONS
1. Minimum of two years of experience working in the field of aging or the provision of senior services
2. Bachelor’s degree in Social Work or related discipline helpful
3. Familiarity in working with Japanese seniors preferable
4. Ability to speak Japanese desirable, but not required
5. Ability to occasionally move files and supplies up to 25 pounds

STATUS
This is a part-time 40% FTE (16 hours a week), non-exempt position with no health care, dental or vision benefits.
This position may be a combination of remote and in-office work.

To Apply:
Please email your cover letter and resume to Tara@j-sei.org. Applications will be accepted until the position is filled.

 

Communications Coordinator (Part-Time)

Communications Coordinator (Part-Time)

(printable version)

10%FTE – 4 hours a week

SCOPE OF POSITION
The Communications Coordinator position is integral to J-Sei’s daily and long range operations. The Communications Coordinator will oversee, strategize, plan, and implement all communications that impact service users, stakeholders, funders and the general public. Website, email blasts, social media, brochures/flyers/newsletters, and periodically attending community events are ways the Communications Coordinator will promote J-Sei. This position will also collect data and information to measure audience growth and continue to improve upon methods to effectively reach seniors, new consumers, volunteers and donors. This position requires a person with creativity and flexibility to market J-Sei’s mission and to expand the understanding and visibility of the agency. This position reports to the Executive Director.

RESPONSIBILITIES
Marketing and Communications
• Promote J-Sei programs, events and fundraising activities and share educational information through the creation, scheduling and managing of outreach and social media content across multiple platforms.
• Plan, regular weekly (minimum) updates and create engaging social media presence that can include Facebook, YouTube, Instagram, TikTok, X, etc.
• Regularly update content to include J-Sei programs/features/events, cultural information, community events and older adult related topics.
• Monitor engagement and respond to comments and messages from followers promptly.
• Design and produce content including print and electronic brochures, flyers and “email blasts” to effectively communicate the organization’s mission.
• Manage email distribution list Mail Chimp.
• Assist in the development and management of the agency’s website to ensure that new and consistent information (articles, links, events, menus, etc.) is posted regularly and communicated clearly and attractively.
• Responsible for organizing, editing and layout of agency’s quarterly newsletter in collaboration with staff.
• Stay informed about industry trends and changes to outreach methods and social media algorithms to optimize content performance.
• Monitor and evaluate measureables such as posts, likes, reposts, shares and program referrals.

Fundraising
• Participate in fundraising by assisting with development of materials and promoting events or funding opportunities through multiple outreach methods.

Administrative Support
• Maintain data on the impact of various outreach methods to actual engagement to be used in program improvement, community education and fundraising.
• Perform other related duties as required.

QUALIFICATIONS
• Four year degree or equivalent work experience in a professional environment.
• 2 to 3 years communications experience in administration/small office environment.
• Proficiency with social media platforms, specifically Facebook, Instagram, YouTube, and TikTok.
• Proficiency with Adobe Creative Suite, particularly Photoshop, Premier and After Effects helpful.
• Familiarity working with social media analytics to interpret data and inform best practices.
• Excellent communication skills (written and verbal) and exceptional persuasive writing, editing, and proofreading skills.
• Outstanding autonomous time management skills to maintain consistent messaging.
• Organizational skills (especially the ability to prioritize and multitask).
• Must be able to work independently as well as part of a team.

STATUS
This is a part-time, non-exempt position with no health care, dental or vision benefits. This position may be a combination of remote and in-office work.

To Apply:
Please email your cover letter and resume to Diane@j-sei.org. Applications will be accepted until the position is filled.